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  1. Goods or services provided by The Diff Shop Ltd remain the property of The Vendor until payment has been received in full.

  2. All work carried out by The Diff Shop Ltd is not to be tampered with or any warranty claims or comebacks are void.

  3. All work that is carried out at The Diff Shop Ltd is to run REDLINE OIL, supplied by us, to have a valid warranty. If this oil is not used correctly, there will be NO warranty cover at all with The Diff Shop Ltd.

  4. If a differential is supplied with NO OIL as requested by the customer, only a 3-month warranty is provided.

  5. The Diff Shop Ltd will not cover the labour cost to remove the differential under any warranty claim, unless agreed prior.

  6. All goods despatched are forwarded at the customer’s risk.

  7. Any work completed for use in race cars, drag cars, hybrid vehicles or 4WD don’t carry a warranty unless stated, as these are abusive situations that are unclassified in manufacturer outlines; therefore, will not be covered.

  8. Any job left uncontacted within 3 months may be sold to recover the cost.

  9. All jobs must be paid for in full unless prior arrangement has been made.

  10. All payments are due as per invoice due date unless the customer has agreed trade terms in place with The Vendor. Cheques are not accepted. Payment can be made via bank deposit, EFTPOS, Credit Card or cash.

  11. Any parts supplied by the customer will not fall under our jurisdiction and the job will void warranty. Second hand used parts will only be fitted at the customer’s request. If the parts are not suitable to fit the job required, we have the right to decline the usage of any parts and can abandon the job.

  12. Any items returned for credit must be done so within 14 days and with the relevant packing slip / invoice. Any freight costs incurred are at the customer’s expense. Items returned must be in a saleable condition and may incur a re-stocking fee.

  13. Any procured parts are non-returnable.

  14. Interest will be charged on this account if not paid for by the date as specified on the invoice.

  15. Our work hours are 8:00 AM – 5.00 PM Monday to Friday. We are closed all public holidays, including the Christmas and New Year period.

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